Safeguarding Privacy in AI-Driven Public Services

This workshop aims to explore the privacy challenges that emerge as the use of AI technologies is rapidly adopted in public services. Adopting AI-oriented tools and technologies in Public Services feeds vast advantages, including boosted efficiency and effectiveness, enhanced service delivery, and greatly enriched decision-making processes. The agile adoption of (AI) tools and technologies in Public Services also raises concerns about the privacy, and misuse of sensitive data since the AI-powered systems essentially collect, process, and store a large amount of data. The workshop will bring together policymakers, public service professionals, technologists, and researchers to discuss the privacy implications, develop data protection strategies, and address the delicate balance between ensuring data privacy and maximizing data utility.